We have an agent covering your area. You can now book a free home assessment to show us what's been happening and find out what help may be available.
Free assessment. No pressure to take things further.
Pick an available appointment below. We'll come to you, take a look at what's been happening and talk you through the next steps.
That's absolutely fine. Talk to us first, or find out a little more about what happens next.
No problem. Tell us what's happening and we'll help you work out the best next step. There's no pressure to book an assessment.
WhatsApp is usually the quickest way to reach us.
Leave your details and a quick note about what you need help with. We'll get back to you as soon as we can.
We help social housing tenants understand what support may be available when problems in their home are not being resolved.
We start by understanding what's happening in your home, rather than assuming one particular route is right for you.
The first assessment is about understanding the problem and working out the appropriate next step.
Tell us what's been happening, what you've reported and how the problems are affecting your home.
Where appropriate, we'll look at the issues, gather photographs and record the relevant repair history.
We'll explain any suitable options and what would happen next. You decide whether you want to continue.
No. The first step is about understanding your situation and explaining what help may be available. You stay in control of what happens next.
No. Our initial home assessment is free.
You don't need to prepare a big evidence pack. If you have repair references, messages or photographs already, they can be useful, but don't worry if you don't.
That's fine. Tell us what's happening and we'll help identify the most appropriate next step from the information you give us.
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Hi 👋 Tell us a few details and we'll start the conversation on WhatsApp.
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