Contact Us
Need a hand? Let's talk.
Whether you need help with your home, have a question about one of our services, or simply aren't sure where to start, get in touch with Tenant Help.
- Independent
- Plymouth based
- Here to help
Get in touch
How can we help?
Tell us a little about what you need and we'll make sure your message gets to the right place.
Email or text
Send us a message.
Tell us what you need help with, then choose how you'd like us to get back to you.
Message sent
Thanks, we've got it.
Your message has been sent. We'll get back to you using your chosen contact method.
Common questions
Before you get in touch.
A few quick answers about contacting Tenant Help, what happens next and where to start.
Getting started Do I need to know which service I need?
No. Just tell us what's happening and we'll help you work out where to start. If another Tenant Help service, specialist or route looks more appropriate, we'll point you in the right direction.
WhatsApp Can I contact you on WhatsApp?
Yes. For most enquiries, WhatsApp is the quickest and easiest way to start a conversation with us. You can explain what's happening in your own words and, where useful, share relevant photos or information with us.
Availability When is Tenant Help available?
Our normal hours are Monday to Friday, 9am to 5pm. Our live availability above will let you know whether we're currently available and, when we're not, when we're next expected to be available. You can still send us a message outside those times.
Costs Does it cost anything to contact Tenant Help?
No. There's no charge for getting in touch with us and talking through what's happening. If a service involves any costs later on, these should be explained before you decide whether you want to continue.