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We take a look
We'll review what you've told us and the problems you've selected.
Our home assessment service isn't available in your area yet, but we can still review what's happening remotely. Tell us about the problems in your home, then send over any useful photos or videos.
Free assessment. Takes a few minutes. No obligation.
REMOTE HOUSING DISREPAIR ASSESSMENT
Tell us a little about the problems in your home and we'll carry out an initial assessment remotely.
We currently accept UK mobile numbers only. The +44 country prefix is fixed.
WHAT HAPPENS NEXT
Once you've sent us the basics, we'll take a look and help you work out the next step.
We'll review what you've told us and the problems you've selected.
WhatsApp makes it easy to show us what's happening without waiting for a home visit.
We'll explain whether we think we can help and what your options are from there.
The aim is simple: understand what's happening, work out what help may be available, and make the next step easier.
GOOD TO KNOW
We'll explain everything properly before you need to decide what you want to do.
No. The initial assessment is free. We'll review what you've told us and explain what options may be available.
No. Send us what you have. Photos and videos are useful because they help us understand what's happening in your home.
No. Completing the assessment doesn't commit you to making a claim or taking anything further.
We'll get in touch, explain what we've found and talk you through the appropriate next step. You stay in control of what happens from there.
Hi 👋 Tell us a few details and we'll start the conversation on WhatsApp.
Keep an eye on your phone. We’ll send you a WhatsApp message shortly so you can tell us a little more.
Nothing through after a few minutes? Contact us here.